Privacy Policy

At Sylolab.com, a digital design laboratory specialized in 3D dental prosthetics, the protection of your personal data is a top priority. This privacy policy aims to explain how we collect, use, and protect your information as part of our subcontracting services in dental design, support, and training.

Collection of Personal Data

When you interact with us through our website or platforms, you may provide us with personal information such as your name, email address, phone number, job title, the name of your practice or laboratory, prescription files, or billing-related data.

We also automatically collect certain technical data through cookies during your navigation, such as your IP address, browser, or pages viewed, to improve your user experience and analyze the performance of our site.

Use of Data

The data you provide is used exclusively for the following purposes:

  • Responding to your design service requests

  • Processing and tracking your orders

  • Managing registrations for our training programs

  • Providing effective customer service

  • Managing your client account and billing

  • Sending useful information or updates about our services

Data Sharing

We only share your personal data with trusted third parties, and only when necessary to ensure the continuity of our services: hosting providers, file management tools, administrative partners, or training service providers.

Under no circumstances are your data sold or transferred for commercial purposes.

Cookies and Tracking

Our website uses cookies to ensure proper functionality, measure traffic, and personalize your experience. You may modify your preferences at any time through your browser settings.

Data Security

Your information is stored on secure servers. We apply industry-standard data protection protocols, including encrypted connections, restricted access, regular backups, and security updates.

GDPR Compliance

We are committed to complying with the General Data Protection Regulation (GDPR). As such, you have the right to access, correct, object to, delete, or transfer your personal data.

To exercise these rights, you can contact us at: contact[at]solylab.com.

Newsletter and Communications

If you subscribe to our newsletter, your contact details will be used solely for sending professional information related to our activity. You may unsubscribe at any time.

External Links

Our website may contain links to other platforms. We are not responsible for the privacy policies of these third-party sites and encourage you to review them separately.

Modifications

This privacy policy may be updated over time. Any changes will be published on this page.

Contact

For any questions regarding your data or this policy, please contact us at: contact[at]solylab.com